by Kelly Doty | Mar 23, 2010 | Marketing, Staffing Etiquette, WOMM
We received great customer service tips and they mentioned – SCRIPTS and COMMUNICATION and utilizing the user’s library resources as the key to a successful session! Renee Patterson, Alachua County Library District says: My favorite tip is already in the FAQ, but it’s... by Kelly Doty | Mar 23, 2010 | Marketing, WOMM
Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! The main point of March Madness is to spread the word about Ask a Librarian! We want every person in every library to be... by Kelly Doty | Mar 22, 2010 | Marketing, Mobile, WOMM
Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! Ask a Librarian tries to constantly market the service. We want to help create excitement, or buzz about the service. ... by Kelly Doty | Mar 19, 2010 | Marketing, WOMM
Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! There are times when I finish a session. I am proud! I will admit this- I feel I really helped a user at their moment of... by Kelly Doty | Mar 18, 2010 | Marketing, WOMM
Ask a Librarian March Madness Month Where each day brings a surprising fact, a fun activity, or an Ask a Librarian award … and a chance to brag about our incredible services! And the Ask a Librarian Award goes to… Each month, members of Ask a Librarian’s...